Terms & Conditions

 

Effective Date: 21 March 2025

Welcome to www.zingbus.com (“Site” or “Zingbus”), owned and operated by Gozing Technology Private Limited (“Zingbus”) with its registered office at 6th Floor, Incuspaze, M3M Urbana Premium, Golf Course Extension Road, Sector 67, Gurugram, Haryana 122101. By accessing or using our Site, mobile application, or services (collectively “Services”), you agree to abide by these Terms and Conditions (“Terms”), along with our Privacy Policy, Refund and Cancellation Policy, and other related policies. If you do not agree with these Terms, please refrain from using our Services.

 

1) USE OF THIS SITE

The Site is for personal, non-commercial use. By accessing the Site, you confirm that:

  • You are at least 18 years old or are using the Site under the supervision of a guardian.
  • You will comply with applicable laws and regulations while using the Site.

By merely accessing or using the Site, you acknowledge and agree to be bound by these Terms and any other applicable policies. Zingbus reserves the right to amend these Terms at any time without prior notice, and your continued use of the Site constitutes acceptance of the revised Terms. You hereby confirm by accessing this website that You have read over the updated contents of Terms and Conditions of this website.

 

2) PRIVACY PRACTICES

We understand the importance of safeguarding your personal information. Your personal data is handled according to our Privacy Policy, which outlines how we collect, use, and protect your information. By using our Services, you consent to these practices.

 

3) YOUR ACCOUNT

This Site is intended for use by adults. You are responsible for maintaining the confidentiality of your account credentials and all activities conducted under your account. You agree to:

  • Provide accurate and complete information during registration
  • Immediately notify Zingbus of unauthorized account access.

Zingbus reserves the right to terminate accounts or refuse service for violations of these Terms.

 

4) INTELLECTUAL PROPERTY RIGHTS

The “Zingbus” name, logo, and all related trademarks, service marks, and content on the Site (“Content”) are owned by or licensed to Zingbus. Unauthorized use of Content, including reproduction, modification, distribution, or display, is prohibited. Access to the Site does not grant any license to use Zingbus's intellectual property.

 

5) USER CONTENT

You are solely responsible for any content you upload, post, or transmit through the Site, including but not limited to reviews, feedback, and communications ("User Content"). You agree not to:

  • Upload content that infringes on the intellectual property rights of others.
  • Post obscene, defamatory, or harmful material.
  • Transmit viruses or malicious code.

Zingbus reserves the right to remove User Content violating these Terms and may terminate accounts associated with such violations.

 

6) Promotional Communications Consent

You consent to receiving promotional communications from zingbus through various mediums and channels, including but not limited to:

  • WhatsApp
  • SMS
  • OBD & IVR Calls
  • Emails
  • Google RCS
  • Push Notifications

By using the zingbus app or website, you acknowledge and accept these communication methods. You may manage your preferences or opt out where applicable.

 

7) SITE SECURITY

You are prohibited from violating or attempting to violate the security of the Site, including:

  • Accessing data not intended for you or breaching authentication measures.
  • Attempting to disrupt service by introducing malicious software, spamming, or overloading the system.
  • Using unauthorized tools to navigate or search the Site.

Zingbus reserves the right to investigate and take legal action for violations.

 

8) LIMITATION OF LIABILITY

The Site and Services are provided "as is" without warranties of any kind. Zingbus is not liable for:

  • Errors, delays, or interruptions in Services.
  • Loss of data or damage resulting from unauthorized access.
  • External links or third-party content.

Zingbus's maximum liability, in any case, shall not exceed the amount paid by the user for the specific service.

 

9) THIRD-PARTY LINKS

The Site may contain links to third-party websites for user convenience. Zingbus does not endorse or assume responsibility for third-party content or policies. Accessing third-party sites is at your own risk.

 

10) GOVERNING LAW AND JURISDICTION

These Terms are governed by the laws of India. Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of courts at Delhi.

 

11) TERMINATION

Zingbus reserves the right to terminate access to the Site and Services without prior notice if these Terms are violated. Upon termination, you must discontinue use and destroy any materials obtained from the Site.

 

12) ENTIRE AGREEMENT

These Terms, along with other applicable policies, constitute the complete agreement between you and Zingbus regarding the use of the Site and Services, superseding prior agreements or communications.

 

13) CUSTOMER SUPPORT

For queries or assistance:

  • Email: care@zingbus.com
  • Customer Care: +91-8287009889 (WhatsApp Only)
  • Operating Hours: 24*7

 

14) CONTACT FOR GRIEVANCES AGAINST CUSTOMER SUPPORT TEAM OR OUR TERMS & CONDITIONS:

Please write us to:

  • Email: grievance@zingbus.com
  • WhatsApp (messages only): +91-9289630795 (calling not available)

Zingbus reserves the right to modify these Terms and encourages periodic review to stay informed about updates.

 

6th Floor, Incuspaze, M3M Urbana Premium, Golf Course Extension Road, Sector 67, Gurugram, Haryana 122101
+91 82870 09889
care@zingbus.com